Privacy Policy

Effective Date: 2025-01-01

ITSourcePro, LLC ("ITSourcePro," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect your name, email address, phone number, company information, support requests, website usage information, and SMS communication data when you choose to communicate with us.

How We Use Your Information

  • Provide managed IT and technology services

  • Respond to support requests and service inquiries

  • Communicate regarding support tickets, projects, appointments, and account-related matters

  • Send SMS messages related to support tickets, service updates, scheduling, account notifications, and other operational communications when you have opted in to receive them.

  • Improve our services and customer experience

SMS Communications

If you opt in to receive SMS messages from ITSourcePro, you may receive messages related to support tickets, service updates, scheduling, account notifications, and other operational communications. SMS consent is not a condition of purchase or service.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Sharing of Information

ITSourcePro does not sell personal information.

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of ITSourcePro, our clients, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

Your Choices

  • Opt out of SMS messages at any time by replying STOP

  • Request updates to your information

  • Request deletion of your personal information where permitted by law

Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions regarding this Privacy Policy, please contact ITSourcePro through our contact page: Contact — ITSourcePro